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Customer service occupations n.e.c.

£15,600 Average salary at age 20
£24,960 Average Salary
33 Average hours per week


Job holders in this unit group perform a variety of customer service occupations not elsewhere classified in MINOR GROUP 721: Customer Service Occupations.

Main Tasks

  • Receives enquiries from potential and existing clients, discusses requirements, and recommends products or services;
  • Discusses pricing processes with clients, agrees payment arrangements and handles customer accounts;
  • Makes reservations, books tickets, organises insurance policies on behalf of customers;
  • Follows up clients to ensure their satisfaction with a product or service and to gain renewal of customer service agreements;
  • Addresses customer complaints and problems;
  • Informs customers of special promotions and new product launches.


There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.

What Customer service occupations n.e.c. studied in higher education

A text alternative for this canvas pie chart is provided in the data table below
What Customer service occupations n.e.c. studied in higher education
Occupation Percentage Value
(C9) Others in biological sciences1
(L4) Social policy1
(L7) Human & social geography1
(G1) Mathematics1
(W2) Design studies5
(L3) Sociology5
(C1) Biology1
(H3) Mechanical engineering1
(F1) Chemistry1
(C8) Psychology6
(W1) Fine art1
(W3) Music2
(F8) Physical geographical sciences1
(W8) Imaginative writing1
(W6) Cinematics & photography2
(Q3) English studies5
(L2) Politics2
(H1) General engineering1
(R4) Spanish studies1
(R1) French studies1
(N5) Marketing2
(W4) Drama2
(M1) Law by area2
(M2) Law by topic3
(I2) Information systems1
(N8) Hospitality, leisure, sport, tourism & transport5
(B9) Others in subjects allied to medicine1
(P5) Journalism1
(F4) Forensic & archaeological sciences1
(N6) Human resource management1
(V5) Philosophy1
(L1) Economics1
(N1) Business studies6
(X3) Academic studies in education1
(L5) Social work1
(X1) Training teachers1
(N4) Accounting2
(C6) Sport & exercise science3
(C3) Zoology1
(P3) Media studies3
(N2) Management studies3
(V1) History by period4
(N3) Finance1
(Q8) Classical studies1
(L6) Anthropology1
(I1) Computer science2
(W5) Dance1

UK Prospects

338000 Workforce Size
5.45% Predicted growth 2023 - 2027
44015 Predicted Replacement 2023 - 2027

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